Privacy Policy

Last Updated: 04/03/2026

SurveyCheck (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use this website or book a SurveyCheck service.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

SurveyCheck is an independent property advice service operated by:

Mr Francis Mickelborough
SurveyCheck
Sheffield, United Kingdom

Email: francis@surveycheck.uk
Phone: 075871 48871

For the purposes of data protection law, SurveyCheck is the data controller of your personal data.

2. What Information We Collect

We may collect the following personal information when you interact with this website or book a service:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Property address for the booked visit

  • Survey report documents you provide (for example PDF reports)

Booking information

If you book through Calendly or a similar booking system we may receive:

  • Appointment date and time

  • Contact details you enter during booking

Website usage information

When you visit this website, certain technical information may be collected automatically, such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on pages

This information helps us understand how visitors use the site and improve it.

3. How We Use Your Information

We use your information for the following purposes:

To provide the SurveyCheck service

This includes:

  • arranging appointments

  • reviewing your survey report

  • providing advice and written summaries

  • communicating with you before and after the visit

To respond to enquiries

If you contact us via email, phone, or the website.

To manage bookings

Including confirming appointments and sending instructions before the visit.

To improve the website and service

We may analyse anonymised website usage data to understand how visitors use the site.

4. Legal Basis for Processing

Under UK GDPR we rely on the following legal bases:

Contractual necessity
Processing is necessary to provide the service you request.

Legitimate interests
Processing necessary for operating and improving the business and website.

Consent
Where required (for example cookies or optional communications).

5. Sharing Your Information

We do not sell or rent personal data.

Your information may be shared with trusted third-party service providers that help us operate the business, including:

  • Calendly (appointment scheduling)

  • Website hosting providers

  • Email providers

These services process data only as necessary to provide their functionality.

6. Survey Reports and Property Information

When you provide a survey report or property information:

  • It is used solely to review and discuss the condition of the property during the SurveyCheck service.

  • It is not shared with third parties unless required by law.

  • Documents are retained only as long as reasonably necessary to provide the service.

7. Data Security

We take appropriate technical and organisational measures to protect your information from:

  • unauthorised access

  • accidental loss

  • misuse

However, no system can guarantee absolute security.

8. How Long We Keep Data

We retain personal information only as long as necessary to:

  • provide the SurveyCheck service

  • maintain business records

  • comply with legal obligations

Typically, records relating to completed services may be retained for up to 6 years for business and legal purposes.

9. Your Rights

Under UK data protection law you have the right to:

  • access the personal data we hold about you

  • request correction of inaccurate data

  • request deletion of your data

  • restrict or object to processing

  • request data portability

To exercise these rights, contact:

francis@surveycheck.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

10. Cookies

This website may use cookies or similar technologies to:

  • ensure the site functions correctly

  • understand how visitors use the website

You can control cookies through your browser settings.

11. Third-Party Links

This website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this privacy policy from time to time.
Any changes will be published on this page.